What exactly do I get when I buy from PromptStack?
You get a downloadable ZIP file. Inside is the product you bought: prompt packs, guides, templates and worksheets ready to use. The AI Prompt Vault holds 300+ prompts for marketing, sales, writing and productivity. The AI Content Engine gives you content pillars, 50 hooks, templates and a 90-day calendar. The Freelancer's AI Business-in-a-Box includes proposals, contracts, 25 client scripts and pricing tools. Each product page lists what is in that specific download.
What file formats are the products in?
Everything ships inside a ZIP. Guides are HTML you open in any browser, plus plain-text and markdown files for the prompts and scripts, and CSV or template files for things like content calendars and pricing tools. You do not need any paid software to open them. A free unzip tool (built into Windows, macOS, iOS and Android) is all you need.
How fast is delivery?
Instant. The moment your Stripe payment clears, the download links appear on the success page and we also email them to you. There is no waiting for a human to send anything. If the email has not arrived within a few minutes, check spam, then email help@promptstack.com and we will resend.
How long do the download links stay active?
Seven days from purchase. If your links have expired or you need them again, email help@promptstack.com with your order reference and we will send fresh ones. There is no charge for a re-send.
Can I get a refund if it is not right for me?
Yes. Email help@promptstack.com within 14 days of buying and we will refund you in full. No forms and no interrogation. This is a goodwill policy we offer on top of your statutory rights, because for instant digital downloads the automatic 14-day cancellation right is normally waived once the download starts.
Is this just AI output? Why would I pay for prompts I could write myself?
You are paying for the work of building, testing and organising them, not for raw text. The prompts and templates are written and refined by hand, sorted by job (sales, content, client work) and packaged so you can paste and go. You could write your own, the same way you could build your own spreadsheet templates. Most people buy because £12 to £39 is cheaper than the hours it takes to get prompts that actually produce good output.
Which AI tools do these work with?
The prompts and workflows are written for ChatGPT and Claude, and most also work with Gemini, Copilot and other large language models. The AI Power-User Playbook is built specifically around ChatGPT and Claude. The prompts are plain text, so you paste them into whichever tool you use. You do not need a paid AI subscription to use them, though some advanced workflows are easier on a paid tier.
Do I need to be technical to use these?
No. If you can copy text and paste it into ChatGPT or Claude, you can use everything here. The guides explain each step in plain English. The kits aimed at beginners, like the AI Side-Hustle Launch Kit, include a day-by-day plan so you are not left guessing what to do next.
Can I use these for commercial or client work?
Yes. Your purchase includes a licence to use the files for your own personal and business use, including paid client work and your own marketing. The one thing you cannot do is resell or redistribute the files themselves, or repackage them as your own product. So using the prompts to write a client's content is fine; handing the client the prompt pack is not.
Can I share the download with my team or a friend?
The licence covers you and your own business use. It does not cover sharing or reselling the files to other people. If you need to equip a team, email help@promptstack.com and we will sort out fair multi-seat pricing.
Do I get free updates?
When we update a product you already own, we email the new version to the address you bought with, at no extra cost. AI tools change, so we revise the prompts and workflows when it is worth doing. We do not promise a fixed update schedule, but you are not charged again for improvements to something you have already paid for.
What is the difference between buying one product and the bundle?
The five products bought separately add up to £82. The Complete AI Income Stack bundles all five into one download for £39, which saves you £43. Buy individual products if you only want one or two; buy the bundle if you want the lot and want to spend less doing it.
How do I pay, and is it secure?
Payment is handled by Stripe, which accepts card, Apple Pay and Google Pay. We never see or store your card details. Stripe is one of the most widely used payment processors in the world and handles the security side.
Do prices include VAT, and can I get a receipt?
Prices are shown in GBP. Stripe sends an automatic email receipt with your order details as soon as you pay. If you need anything specific for your records, email help@promptstack.com. We are a UK micro-business; if your country adds local tax at checkout, Stripe shows it before you confirm.
I am outside the UK. Can I still buy?
Yes. PromptStack is a UK seller with buyers worldwide. The products are digital and in English, prices are in GBP, and Stripe handles the currency conversion on your card. Delivery is the same instant download wherever you are.
How do I get help if something goes wrong?
Email help@promptstack.com. That covers download problems, expired links, refund requests and questions about which product fits you. We reply to every message. There is no phone line; email keeps a clear record for both of us.
Are the products in the bundle the same as buying them on their own?
Yes, identical files. The Complete AI Income Stack is the AI Prompt Vault, AI Side-Hustle Launch Kit, AI Content Engine, Freelancer's AI Business-in-a-Box and AI Power-User Playbook, packaged into one download. You are not getting cut-down versions; you are getting all five for £39 instead of £82.